Non-destructive entry first, always - and we re-key Schlage, Kwikset, and Baldwin locks on the spot while you watch
You get a price before we start. It does not change when we arrive. No surprises.
Medeco Lock Rekeying: The Phoenix Owner’s Guide
Medeco lock rekeying in Phoenix typically runs $45-$85 per cylinder for residential deadbolts and knobs, with high-security rim cylinders and commercial mortise cores landing at $75-$140. We stock Medeco key pins, sidebar components, and factory pinning kits for same-day service across Phoenix, from Arcadia to Desert Ridge. Most residential rekeys are finished in 20-30 minutes on site.
Owners usually discover a rekey is needed after closing on a home, terminating a rental lease, or when a key goes missing and the cylinder still turns smoothly but the keyway security no longer matches who holds the keys. In Phoenix’s rental-heavy corridors near downtown and the airport, we see this most often at tenant turnover.
Which Medeco Models This Applies To
Medeco’s product lines split into three eras of cylinder design, and the rekeying approach differs for each.
Medeco Original (Biaxial) - The classic pin-tumbler with angled cuts and sidebar. Found on doors installed 1980-2010. Keyway stamped “M3” or “Biaxial.” Rekeying requires factory pinning kits with chisel-point bottom pins; standard .005-inch increments won’t seat correctly.
Medeco M3 - Added a slider mechanism to the Biaxial core. Keyway has a small notch near the bow. These cylinders demand M3-specific sidebar springs and sliders; mixing Biaxial components causes immediate key malfunction.
Medeco X4 / KeyMark - The commercial-grade interchangeable core line, often in Best-format housings. Rekeying here means repinning the core itself, not replacing the entire cylinder. KeyMark cores are stamped “KM” on the face.
We carry OEM Medeco pinning kits and sidebar components. Aftermarket equivalents exist for Biaxial pins at roughly half the cost, but we’ve found the tolerances drift in Arizona’s dry heat; the alloy hardens slightly and the shear line gets sloppy. For M3 and X4, we use factory components exclusively. The model number is etched on the cylinder face or visible on the key bow.
Novak Lock & Security Phoenix is an independent service provider, not affiliated with Medeco.
Signs Your Medeco Lock Rekeying Is Failing

- Key turns but doesn’t retract the bolt. The tailpiece or cam has separated from the cylinder housing, often from over-torquing by a duplicate key cut on an inaccurate machine. The rekey itself is fine; the linkage needs inspection.
- Key sticks at the 10 o’clock position. A sidebar spring has fatigued. In Phoenix, we see this after 8-12 years of thermal cycling; the spring steel loses temper faster here than in coastal climates.
- New key works, old key still works too. The pinning was done with standard-depth pins instead of Medeco’s chisel-point geometry. A proper rekey eliminates every previous key combination.
- Keyway feels gritty, key catches on insertion. Dust intrusion combined with dried lubricant. Desert dust is finer than Midwest grit and works into the sidebar channel. Cleaning and repinning solves it.
- Landlord rekeyed; tenant’s key still operates lock. Master pinning was left in place from a previous system. A full rekey to a single-user bitting removes all master levels.
Replacement Cost & What’s Included
| Service | Typical Range |
|---|---|
| Residential deadbolt / knob cylinder rekey | $45 - $85 |
| High-security rim cylinder (Medeco M3) | $75 - $110 |
| Commercial mortise cylinder rekey | $85 - $140 |
| Interchangeable core repin (X4 / KeyMark) | $65 - $95 per core |
| Lost key extraction + rekey (no spare available) | $95 - $150 |
What drives the range: cylinder accessibility (screws visible vs. concealed by trim), whether the cylinder must be removed for bench pinning, and whether master-keying or construction-keying needs to be eliminated. Every quote is delivered in writing before we start. Haven Standard Clause 1: the price on the phone is the price on the invoice. No call-out surcharge, no trip fee added at the door.
The work includes new factory pins, springs, and sidebar components as needed; key duplication to your specified quantity; and a documented photo record of the cylinder condition before and after. The 365-Day Done Right Promise covers the rekey functionally and materially.
DIY or Call Us?

What you can safely check: the cylinder face for the model stamp, whether you have at least one working key, and whether the keyway obstruction is visible dust or a broken key fragment.
Where DIY goes wrong: Medeco cylinders use sidebar mechanisms that spring-load outward against the housing. Disassembling without a follower tool collapses the sidebar into the pin chambers; the springs scatter, and the cylinder becomes a paperweight. The pinning depths are not standard .003 or .005 increments; a standard pinning kit will not produce a working key. And the key itself must be cut on a Medeco-specific duplicator with angled jaw alignment; a standard key machine copies the outline but not the lift geometry.
We’ve replaced cylinders that a homeowner opened with a screwdriver and a YouTube video. The name on the van is the same name on the invoice. That’s the whole argument.
For a written price before anyone dispatches, call (480) 376-7170.
FAQs
Most residential rekeys are completed in 20-30 minutes on site. Commercial mortise cylinders or units with master-keying to eliminate may run 45-60 minutes. We stock Medeco pinning kits and components on every Phoenix service vehicle, so there’s no return trip for parts.
If the cylinder turns smoothly and the keyway is undamaged, rekeying is the correct service. Repair becomes necessary when the sidebar channel is worn oval, the plug is scored from grit, or the cam/tailpiece is cracked. We assess this on arrival and tell you which path applies before any work begins.
A properly pinned Medeco cylinder with factory components lasts 15-20 years in Phoenix’s climate, though we see sidebar springs need attention around year 10 due to thermal fatigue. The rekey itself doesn’t wear out; the mechanical components do. Using the original key rather than a worn duplicate extends component life significantly.
Yes. We carry Medeco Biaxial, M3, and X4 pinning kits, sidebar springs, sliders, and key blanks on every service vehicle. For Phoenix calls, same-day service is standard. Call (480) 376-7170 for a written quote; estimates are free.
Written by Daniel Novak, Owner, Novak Lock & Security Phoenix at Novak Lock & Security Phoenix, serving Phoenix and nearby areas.






